Privacy Policy

Account information

When you create an account, we collect your name, email address, and organization details. This is necessary to provide you with access to the platform.

Payment verification data

To perform verifications, we process payment screenshots and transaction references you submit. This data is used solely to verify the authenticity of the transaction and is not shared with third parties.

Usage data

We collect anonymized data about how you interact with VeriPay — pages visited, features used, and session duration — to improve the product. This data cannot be used to identify you personally.

Service delivery

We use your information to provide, maintain, and improve the VeriPay platform, including processing verification requests and managing your account.

Communications

We may send you service-related emails such as account confirmations, security alerts, and product updates. You can opt out of marketing emails at any time.

Security and fraud prevention

We use data to detect and prevent fraudulent activity, unauthorized access, and other harmful behaviors on the platform.

We do not sell your data

VeriPay does not sell, rent, or trade your personal information to third parties for marketing purposes — ever.

Service providers

We share data with trusted third-party services that help us operate the platform (e.g., cloud hosting, email delivery). These providers are bound by confidentiality agreements and may only process data as instructed by us.

Legal requirements

We may disclose your information if required to do so by law or in response to a valid legal request from public authorities.

Account data

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

Verification records

Processed verification records are retained for 90 days to support dispute resolution and audit trails, after which they are permanently deleted.

Access and correction

You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate.

Deletion

You can request deletion of your account and associated personal data at any time by contacting us at info+veripay@d3.agency.

Data portability

You may request a copy of your data in a machine-readable format. We will respond to such requests within 14 business days.

How we protect your data

We use industry-standard encryption (TLS in transit, AES-256 at rest) and follow security best practices to protect your information. Access to personal data is limited to personnel who need it to perform their job functions.

Breach notification

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

What we use

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or third-party tracking cookies.

Updates

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and notify you by email if the changes are material.